Privacy Policy

1. Information We Collect

We may collect information you provide directly, information collected automatically through your use of the website, and information related to messaging if you choose to communicate with us by SMS.

• Name, email address, and phone number
• Pickup and delivery ZIP codes or addresses
• Vehicle details and shipping preferences
• Information submitted in quote forms, emails, calls, or text messages
• IP address, browser type, device information, pages visited, and site activity data
• Cookies and similar technologies used for analytics and site functionality
• Mobile number, consent status, and message history if you opt in to SMS communications

2. How We Use Information

We use information to provide quotes, coordinate shipments, respond to customer service requests, improve our website and operations, and communicate with you about your transport request.

• Provide quotes and transportation-related services
• Schedule, coordinate, and manage vehicle shipments
• Send quote follow-ups, service updates, and support communications
• Send SMS messages only when you have opted in to receive them
• Improve website performance, customer experience, and internal operations
• Maintain compliance, business records, and fraud prevention safeguards

3. SMS / 10DLC Disclosures

If you opt in to receive SMS messages from Auto Bridge Transport, those messages may include quote follow-ups, scheduling updates, service notifications, and customer support communications.

• Message frequency may vary.
• Message and data rates may apply.
• You can reply STOP at any time to opt out.
• You can reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with vendors or subcontractors only as reasonably necessary to support customer service, communications, hosting, or operational services.

4. How We Share Information

We may share personal information only as reasonably necessary to operate our business and provide requested services.

• With carriers, dispatchers, or service providers involved in your transport request
• With vendors or contractors that support hosting, communications, analytics, and customer support
• To comply with legal obligations, law enforcement requests, or regulatory requirements
• To protect the rights, property, or safety of Auto Bridge Transport, our users, or others
• In connection with a merger, sale, or transfer of business assets

We do not sell personal information to third parties.

5. Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to understand traffic, improve site functionality, remember preferences, and measure advertising or marketing effectiveness. You may control cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices

• Request updates or corrections to your information
• Ask about the personal information we hold about you
• Opt out of marketing emails where unsubscribe options are available
• Opt out of SMS messages at any time by replying STOP
• Request help with SMS messages by replying HELP or contacting us directly

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, content, or security practices of third-party sites.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. State Privacy Rights

Depending on your state of residence, you may have rights to request access to, correction of, or deletion of certain personal information. To make a request, please contact us using the information below. We may need to verify your identity before processing a request.

13. Contact Information

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date at the top of this policy.