SMS Policy

1. Program Description

Auto Bridge Transport may send SMS messages to customers who request a quote, ask for customer service help, or otherwise opt in to receive text messages from us. These messages may include quote follow-ups, shipment scheduling updates, service notifications, dispatch coordination, and customer support responses.

2. Consent to Receive Messages

We send text messages only after you provide consent. Consent may be collected through our website quote form or another documented opt-in method that clearly explains that you are agreeing to receive SMS messages from Auto Bridge Transport.

• Consent must be given directly by the person providing the mobile number.
• Consent is not a condition of purchasing transportation services.
• Your consent applies only to Auto Bridge Transport and does not extend to third parties.
• We do not buy, sell, rent, or transfer consent.

3. Types of Messages

Depending on your interaction with us, you may receive messages such as:

• Quote response and quote follow-up messages
• Pickup and delivery scheduling updates
• Shipment status or dispatch notifications
• Customer service and support messages

4. Message Frequency

Message frequency may vary based on your request, shipment activity, and customer service needs. Some users may receive only a few messages, while others may receive recurring updates during an active quote or shipment process.

5. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. Auto Bridge Transport is not responsible for any charges from your mobile carrier related to SMS messages.

6. Opt-Out Instructions

You may opt out of receiving SMS messages from us at any time by replying STOP to any message. After you opt out, you will no longer receive SMS messages from that messaging program unless you opt in again.

7. Help Instructions

If you need assistance, reply HELP to any message or contact us directly using the information listed below.

8. Privacy and Data Use

Information collected in connection with our SMS program is used to communicate with you about your quote, shipment, or support request and to maintain records of consent and messaging activity.

• We do not sell your personal information to other companies.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• We may share information with vendors or service providers only as reasonably necessary to support messaging, customer service, hosting, or operational functions.

9. Supported Carriers and Delivery

Delivery of SMS messages is subject to effective transmission by your mobile carrier and may not be available in all areas or at all times. Carriers are not liable for delayed or undelivered messages.

10. Changes to This Policy

We may update this SMS Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above.

13. Contact Information